Terms & Conditions

By submitting a contact form on this website, you agree to the following:

1. Purpose & Consent You provide contact details (e.g., name, email) and message voluntarily to receive responses or support. You consent to the collection, use, and disclosure of this information strictly for addressing your inquiry, improve services, or follow up based on legal or regulatory obligations. You acknowledge no liability if we do not respond—but we aim to reply where feasible.
2. Privacy & Protection Any personal or simple health-related information you provide will be handled in compliance with: PIPEDA and Alberta’s PIPA (for general privacy), Alberta Health Information Act (HIA) when health info is included, focusing on minimal necessary collection, consent, secure handling, and patient rights (access, correction, breach notification)
3. CRTC/Canada Privacy standards, including allowing access, correction, complaint procedures
4. Appropriate Use - Please refrain from submitting spam, abusive language, or unlawful content. We may refuse or delete submissions that violate these rules.
5. Health Information Safeguards - Please do not disclose health information. If you disclose health information, it will be treated as “custodian-held”: used only as required, not over-disclosed, and kept secure. You have rights to access or correct your health data, and to file complaints with Alberta’s OIPC if your information is mishandled. In the event of a data breach posing harm risk, we will notify you and the OIPC “as soon as practicable” per Alberta HIA rules .
6. Security & Limitations - Reasonable technical, administrative, and physical safeguards are in place; however, no system is entirely secure.
7. Avoid submitting sensitive info (e.g., medical records, financial numbers) via unsecured forms.
8. Withdrawal & Updates - You may withdraw consent at any time (e.g., stop communication) by contacting us.
9. You have the right to request access to or correction of your personal info.
10. 7. No Insurance or Advice - Any health‑related comments or information do not constitute professional medical advice. Consult a licensed healthcare provider for medical concerns.
11. Changes to These Terms - We may update these terms at any time. Your continued use or submissions imply acceptance of any revised terms.